As a Canadian customer of AliExpress, you may find yourself in need of contacting their customer support. While the company has a global reach, they do have an office in Canada, and there are a few different methods of contacting them depending on the type of inquiry.
In this article, we’ll explore how to contact AliExpress in Canada to make sure you get the help you need.
First off, it’s important to understand that AliExpress is a marketplace, so technically you’re not contacting them directly, but more so their vendors. However, for customer support inquiries, there are several ways to get in touch with AliExpress in Canada.
The best way to contact them is through their website. You can find their contact page easily by searching “contact AliExpress” and clicking the customer service tab. Once there, you can fill out a form with your inquiry and submit it. This is the fastest way to get an answer since customer service representatives are available 24/7 to respond.
Another way to contact AliExpress is through their customer service hotline. The number is 1-888-788-3311. This number is staffed Monday through Friday, between 9am and 5pm EST. You can call and ask a customer service representative any of your inquiries or questions.
You can also send an email to AliExpress customer service. The email address is firstname.lastname@example.org. Customer service representatives typically take 24-48 hours to respond to emails.
Finally, you can also contact AliExpress through their live chat service. This feature is available on their website, and you can speak with a customer service representative almost immediately.
We hope this article has helped you understand the different ways to contact AliExpress in Canada. Whether you have an inquiry about a specific product, an issue with an order, or any other type of question, these methods can help you get the help you need. Just remember to be as detailed as possible when submitting your inquiry for the quickest response time.